Launch Event! Progress Report

What we're doing, how we're tracking

Better Together: Sharing our achievements and lessons
Fairfield City Settlement Action Plan
Progress Report 2019 (February)

Monday, 25th February 2019

The Fairfield City Settlement Action Plan

18 government and non-government agencies today launched a new action plan to help guide the settlement of refugees in Fairfield City.

The settlement agencies involved in the Action Plan include service organisations and support groups, as well as government agencies, community leaders and Fairfield City Council.

Fairfield City usually welcomes about 1,000 refugees a year into its community. In 2016 this number increased to about 5,000 refugees from 1 January to 31 December 2016, with a further 1,700 received in the first five months of 2017.

The Fairfield City Settlement Action Plan has been developed to help guide the work being carried out by service organisations who are involved in the settlement of refugees.

It outlines issues and challenges associated with refugee settlement and aims to identify solutions and actions to help address those issues.

It will also provide a more coordinated and collaborative strategic approach to settlement services in Fairfield City.

Our Achievements, collectively

Collectively, community members, community organisations and businesses as well as state and local departments have been able to work together to drive efficiency and effectiveness to address issues within the Fairfield City Settlement Action Plan.

Business Breakfast

Business Breakfast was held on 16th March 2018.

This event highlights how businesses and employers can look into a new market, refugees. If they can tap into this market, they will be able to further develop their business goals through strategically developing either a look into new potential target market.

A new employment program to utilise organisations and services to tailor made programs aimed at providing employment to refugees and migrants.

This was an opportunity for businesses to be aware of organisations that work in collaboration with Refugees and Migrants to make them find employment. An aim of this business breakfast helps to further grow the networks and further develop the potential programs that would better assist the local economy as well as the local communities. #settlementactionplan

Fairfield City Settlement Action Plan Workshop

The Fairfield City Settlement Action Plan (FCSAP) Workshop was held on the 1st of May in the Fairfield City Council Administrative Centre. The workshop was designed to find:

  • ongoing commitment to the plan
  • achievements against the plan
  • barriers or challenges to implementing outcomes
  • governance structures and escalation mechanisms
  • reporting requirements, monitoring and evaluation methodologies

Senior leaders from CORE Community Services, Fairfield City Council and the NSW Government reiterated the importance of the FCSAP in developing sector wide collaboration to improve settlement outcomes for new arrivals in Fairfield.


The Plan has facilitated increased collaboration between organisations and agencies working to support new arrivals in Fairfield.

A major outcome identified from the ongoing implementation of the FCSAP is the increased collaboration between organisations operating in Fairfield. Connections made from the FCSAP working group and community consultation forum have facilitated a whole of community approach to improve the settlement experience of humanitarian arrivals in Fairfield. Sharing lessons learnt and the development of tailored initiatives have improved service coordination from a diverse range of stakeholders.

Examples of collaboration include the development of the Fairfield Emerging Communities Action Partnership (FECAP) which has engaged the Department of Jobs and Innovation, JobActive providers, and local businesses to support job seekers. The FECAP held a Business Breakfast on the 16th of March 2018 to engage employers and educate them the potentials of engaging with new arrival communities.

Peter Shergold

Professor Peter Shergold - NSW Coordinator General for Refugee Resettlement (CGRR)

The NSW CGRR highlighted that community collaboration is a key strength of the FCSAP. The CGRR reinforced that the plan is in a critical phase and must maintain momentum. Further to this, he stressed the importance of understanding the outcomes of the plan and identifying any barriers or challenges to settlement in Fairfield. The CGRR reiterated the importance of accountability against the plan and the need to raise issues through the appropriate government channels where possible.

Breaking Barriers

Fairfield High School, STARTTS and Creating Chances working to provide emotional support in addition to social support for parents and children

A law expo held by TAFE NSW and Legal Aid NSW; Fairfield City Council and NSW Refugee Health facilitating childhood nursing outreach service working together to inform, educate newly arrived youth on cultural barriers between Law Enforcement.

Fairfield City Police Area Command has been working alongside many community groups to familiarise themselves with Police within their area. ``Coffee with a Cop``, has helped break Barriers between police and the newly arrived, migrant communities within Fairfield.

Addressing culturally sensitive topics

Addressing sensitive issues like domestic violence and disability has been an ongoing learning curve. Holding conferences, workshops and collectively sharing information to address these issues within the community has enabled service providers to continuously review best practice.

Conferences like South West Sydney Domestic Violence Conference Committee support the local communities to be aware of how to address arising issues within the communities, through collaboration.


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