Feedback

Your opinion matters

Happy or unhappy about something? Let us know!

We value your opinion, it helps us grow and gives us an opportunity to improve services.

The Feedback and Complaints policy can be viewed here

How to make a complaint or feedback?

To make a complaint or provide feedback:

  1. Where possible, clients will be asked to forward their compliments in writing on the QA-FORM 001 Feedback and Complaints Form including details from emails, or letters from the client.
  2. Quality Assurance Coordinator will investigate the situation.
  3. Complainant will be contacted and advised of the investigation.
  4. A result of the investigation will be advised to the service manager and also the complainant on actions moving forward.

You can also fill in the online form below or you can download the form and send it to feedback@corecs.org.au

Feedback

Your opinion matters

Happy or unhappy about something? Let us know!

We value your opinion, it helps us grow and gives us an opportunity to improve services.

The Feedback and Complaints policy can be viewed here

How to make a complaint or feedback?

To make a complaint or provide feedback:

  1. Where possible, clients will be asked to forward their compliments in writing on the QA-FORM 001 Feedback and Complaints Form including details from emails, or letters from the client.
  2. Quality Assurance Coordinator will investigate the situation.
  3. Complainant will be contacted and advised of the investigation.
  4. A result of the investigation will be advised to the service manager and also the complainant on actions moving forward.

You can also fill in the online form below or you can download the form and send it to feedback@corecs.org.au

CORE Community Services
165 Railway Parade
Cabramatta NSW 2166

[Corner Railway Parade
and McBurney Road]

EMAIL

Give feedback
feedback@corecs.org.au

Feedback Form

    Please indicate which of the following is most accurate:
    FeedbackComplaintOther

    Please Choose Which Service this Refers to:

    Please indicate which CORE site is involved in this complaint?

    Details:

    Have you discussed this with a staff member?
    YesNo

    If yes, please specify details:

    If no, please state reason why?

    What would be your preferred outcome and how do you think this complaint can be resolved?

    Contact Details:
    Your Name
    Contact Number
    Email Address
    Address
    Preferred Contact Method PhoneEmailMail
    Do you require one of the following?
    Advocate yesno
    Interpreter yesno
    Interpreter Required

    CORE Community Services
    165 Railway Parade
    Cabramatta NSW 2166

    [Corner Railway Parade
    and McBurney Road]

    EMAIL

    Give feedback
    feedback@corecs.org.au

    Feedback Form

      Please indicate which of the following is most accurate:
      FeedbackComplaintOther

      Please Choose Which Service this Refers to:

      Please indicate which CORE site is involved in this complaint?

      Details:

      Have you discussed this with a staff member?
      YesNo

      If yes, please specify details:

      If no, please state reason why?

      What would be your preferred outcome and how do you think this complaint can be resolved?

      Contact Details:
      Your Name
      Contact Number
      Email Address
      Address
      Preferred Contact Method PhoneEmailMail
      Do you require one of the following?
      Advocate yesno
      Interpreter yesno
      Interpreter Required

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