Getting Help

Organisation	Contact
Centrelink Youth and Student Services	132 490
Department of Family and Community Services	www.facs.nsw.gov.au
Kids Helpline	1800 551 800 www.kidshelpline.com.au
Legal Aid Youth Hotline	1800 101 810
Links2home	1800 424 830
Rape Crisis Centre NSW	1800 424 017 (24/7)
Sexual Assault Counselling Australia	1800 211 028 (8am - 11pm, Monday to Friday) www.sexualassaultcounselling.org.au
Statewide telephone service for homelessness enquiries in NSW	1800 152 152
Youth Action	www.youthaction.org.au

THUY-VI LE

Thuy-Vi Le is CORE’s Youth Service Manager, she started her career in humanitarian work as an overseas volunteer in a Refugee Camp in South-East Asia for two years beginning 1993.

On her return to Australia she worked with street kids in Cabramatta before venturing into Youth Services, Community Development, Women’s Health, Counselling Refugee Survivors of Trauma and Torture, and then working in Jakarta, Indonesia in the prevention of Human Trafficking.

In 2012 Thuy-Vi returned to Australia to manage Humanitarian Settlement programs before taking up her current position at CORE Community Services in 2014. Thuy-Vi has qualifications in Anthropology, Education and post-graduate qualifications in Human Rights and International Work.

As the child of a refugee mother she has a strong focus on settlement, women and young people and is passionate about developing person centred practice standards in the delivery of services to vulnerable young people.

SHAMA PANDE

Shama Pande moved to Sydney from Nepal in 2009. She completed her Masters of Social Work from University of Sydney in 2011. She has been with CORE since 2011 in various roles and has been recently appointed Manager of Multicultural Communities since July 2017. Prior to her role at CORE Community Services, she has worked with US agency for International Development (USAID, Nepal) for three years in the program ‘Office of Transitional Initiatives’ (OTI). Shama is very passionate about social justice and human rights issues and believes in providing best start and opportunities to newly arrived refugees, humanitarian entrants to rebuild their lives in Australia.

DAVID HAM

David has over 20 years experience in the not-for-profit sector, with specialist expertise in managing significant growth, development and change within small, medium and large organisations.

He has worked with numerous organisations across diverse sectors both as a senior manager and consultant, providing expert advice and support in the areas of strategic and business planning, organisational reviews, evaluations and capacity assessments, leadership development, improving governance and management effectiveness, business process reengineering and building organisational capacity and sustainability.

David has worked across diverse sectors including health, international aid and development, employment services, peak bodies and advocacy groups. He also has wide experience working with diverse communities including Aboriginal and Torres Strait Islander peoples, people with a disability and culturally and linguistically diverse people. David has post-graduate qualifications in business.

NHU TRAN

Aged and Disability Care Services

Nhu Tran is CORE’s Aged and Disability Care Service Manager. Nhu holds a degree in Occupational Therapy from Sydney University partnered with extensive knowledge, a strong passion for aged and disability care.

Nhu’s progression to Service Manager was inevitable, with over 17 years experience working within the aged and disability sector of CORE Community Services. Nhu has a firm belief in providing the best service delivery and you can be assured she continues to build and better the service through her extensive expertise in Aged & Disability Services.
Nhu’s ongoing interest in leadership, management, quality systems and client-focused care encourages her to be the best at her role.

ESTELA TORREDIMARE

Estela Torredimare is CORE’s Community Engagement Service Manager and has been with the organisation for almost 20 years. She holds a Bachelor in Community Welfare, majoring in Families and Community.

During her time with CORE, her passion for community work has inspired her to progress through different positions within the organisation, allowing her to gather valuable experience and knowledge.

Estela has completed extensive training in mental health, she is a mental health carer’s educator and believes that when carer’s are equipped with knowledge in a supportive and emphatic, there are good outcomes for all.

Over the years, Estela has implemented pilot projects at CORE that are still successfully running including the Community Restaurant, Food Relief Project and Seniors Easy Access Loans.

Estela manages a team of ten staff that operate out of five locations and outreach to many other local venues. Her aim for the future is to inspire and encourage a collaborative community approach to foster an inclusive and harmonious community.

DEBRA ROSE

Debra Rose is the Service manager for Children’s Services at CORE. A trained teacher, she holds a Diploma in Early Childhood and a Bachelor of Teaching.

She has worked extensively in the early and middle childhood industry for the past 35 years. Beginning as a teacher’s assistant in a community based multicultural Long day care program, her extensive knowledge and experience in early childhood is an asset to CORE Community Services.

Debra has gone on to manage a range of services for children and their families including services such as Community Based Mobile Preschool and both Council and privately owned Out of School Hours Care.

Debra is committed to supporting teachers and educators in the provision of quality education and care for all children, Debra stays relevant in her field by reviewing literature in Children’s Services.

JUANA REINOSO

Juana Reinoso joined CORE Community Services in 1994 as a project worker and since then has held various roles in the organisation across a number of services.

Juana became the CEO of CORE in October 2014, after successfully holding the role of Service Manager for the Aged and Disability Care Service for 10 years – seeing great changes and strategic overhauls which financially benefitted the service and its clients.

Juana holds a Bachelor of Arts majoring in Psychology and Science and Technology and has vast experience in working with disadvantaged, culturally and linguistically diverse (CALD) communities in South West Sydney.

She has set up services to support elderly people, been involved in strategic planning, staff management, financial management and risk management.

Juana’s passion to advance the needs and empower the voices of the local community, is the reason she chose to work at CORE Community Services and continues to be a driving force within the organisation.

Youth Settlement

Young people can also access help from the following services:

CONTACT US

Aged and Disability Care Services

Getting Help

Youth Settlement

Young people can also access help from the following services:

CONTACT US

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