CORE Community Services is committed to maintaining the privacy and security of the personal information we collect and hold on behalf of people visiting our website and using our services. We have a detailed Privacy and Confidentiality Policy here.
Personal information (as defined in the Privacy Act 1988 (Cth)) is any information or an opinion about an identified individual, or an individual who is reasonably identifiable, regardless of whether the information or opinion is true or not or whether it is recorded in a hard or electronic or any other material form or not. Sensitive information is a subset of personal information and includes your health information.
For statistical purposes, CORE collects, stores, distributes and communicates which is provided by you, or otherwise collected by us as a result of the access to the Site in accordance with our Privacy and Confidentiality Policy, including:
This information is collected to help us make the Site better. CORE will not attempt to identify anyone who is using the Site. If you make an inquiry through the website, the information you provide will only be used to help with your inquiry, or otherwise with your consent. If you make a donation or send us a message through the website, we will record your email address.
When accessing CORE services we may also collect sensitive information about you, and also collect the following personal information about you: your name, date of birth, phone number, address and email address, date of birth, and gender, information about your employer, referee information, and if you provide your consent, your photograph and information you provide in an interview.
The CORE Privacy and Confidentiality Policy talks about:
If you would like a copy of the CORE Privacy and Confidentiality Policy sent to you, please contact our office. If you would like to talk to someone about this policy, please contact us.
CORE collects, holds, uses and discloses your personal information:
CORE discloses your personal information to:
CORE holds personal information securely, both electronically and in hard copy files. CORE takes reasonable steps to protect personal information from misuse, interference and loss and from unauthorised access, modification and disclosure. These steps include:
CORE takes reasonable steps to ensure that when the information is no longer needed, it is destroyed or permanently rendered anonymous.
CORE seeks to ensure that all personal information collected and stored in its files and database systems is correct and accurate.
Individuals may at any time request access to, or correction of, the personal information CORE holds by contacting the Privacy Officer, on (02) 9727 0477 or email info@corecs.nbxstaging.com CORE will endeavour to meet or advise of the outcome of such a request within five business days of receipt.
For any privacy issues or concerns, including a complaint that CORE has breached the Australian Privacy Principles, contact our Privacy Officer.
We may request that you make your complaint in writing. CORE will respond to your complaints within a reasonable period (usually 30 days). An unresolved complaint may be made to the Office of the Australian Information Commissioner (visit oaic.gov.au for further information).
